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Business Analyst
This is a remote role with occasional travel to offices in South Dublin.
Cadent Sourcing has partnered with a global healthcare services company that provides point-of-care health information and enhances the clinician-patient experience by offering an intuitive and unique EHR to the healthcare industry.
With offices in South Dublin, my client is looking to recruit a Business Analyst to assist in developing business requirements and functional requirements side-by-side with other talented and experienced team members.
Requirements:
- 3+ years of clinical and business experience, a clear understanding of healthcare practices, business operations, and strategies.
- Relevant degrees or certifications are a bonus, indicating additional expertise.
- Direct involvement in user story writing within an Agile environment, showcasing practical requirement-capturing skills.
- Proficiency in crafting user stories, defining acceptance criteria, and utilising documentation and issue-tracking tools (Confluence and JIRA) for efficient project collaboration.
- Highly innovative, flexible, and self-directed, capable of adapting to changing project requirements and finding creative solutions.
- Experience in a software development company, offering valuable insights into the development lifecycle and agile methodologies.
- Knowledge of healthcare certifications and industry standards, ensuring compliance and industry-specific understanding (Meaningful use requirements, HIPAA standards, SNOMED, CDA, ICD, HL7, etc.)
- Healthcare domain expertise is a bonus, providing a deeper understanding of healthcare systems and challenges.
The Role:
- Identify and resolve potential issues, actively participating in their resolution to prioritise customer satisfaction.
- Implemented and managed clinical user feedback, evaluating, adopting, and reviewing products for performance improvement.
- Optimized clinical documentation by evaluating workflows, ensuring customer satisfaction, and enhancing system efficiency.
- Led the development of unique features for specific clinical workflow requirements.
- Identified and resolved issues to prioritise customer satisfaction and enhance product quality.
- Provided guidance and support to the team in incorporating information technology into clinical workflows, administration, revenue cycle, and patient engagement.
- Collaborated with Product and Operations management to establish clear goals and project scope for clinical initiatives.
- Supported the Deployment Team in aligning system capabilities with clients' clinical and operational needs.
- Contributed to tender and new business responses, providing valuable insights and securing opportunities.
Job Types: Full-time, Permanent
Salary: €80,000.00-€90,000.00 per year
Benefits:
- Company pension
- Flexitime
- On-site parking
- Private medical insurance
- Work from home
Schedule:
- Flexitime
- Monday to Friday
Ability to commute/relocate:
- South Dublin: reliably commute or plan to relocate before starting work (required)
Work Location: Hybrid remote in South Dublin
Reference ID: EV
