Objectives of the Position
- Oversees overall supply chain operations to maximize the process efficiency and productivity.
- Lead China supply chain team (logistics, customer service, replenishment manager) to deliver an operationally excellent, customer orientated process performance.
- Strategically plan and manage distribution of goods in/out of his/her respective country in alignment with regional & global functions to enhance business development, ensure sustainability and customer satisfaction.
- Ensure distribution of goods in/out of his/her respective country comply to local and international regulations.
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Main Tasks
Management:
- Liaise and work with various stakeholders such as business and other supporting function to review and drive the improvement of operations, processes, and organization to align with business strategy.
- Develop related KPI and monitor the overall supply chain performance
- Proactively identifies and address barriers that decrease operational efficiency, evaluate, and suggest solution that bring positive impact to the company
- Drive cost savings and quality improvements in his/her area of responsibility.
- Identify or qualify new suppliers in collaboration with other functions such business, regional logistics procurement, or quality assurance for local logistics services.
- Provides an attractive working environment to the employees and conducts human resource planning for own team.
- Ensures that employees are trained to fulfil the assigned tasks
- Maintains good co-operation and communication with sales team, planning team and other support functions
Order-to-Cash:
- Ensure a high degree of customer focus in all OTC activities e.g. customer care, Export order management etc.
- Provide the framework/organization structure for professional operation of customer order desk activities including export order management.
- End-to-End OTC management with agreed service level.
Logistics Operations (covering both domestics and international trade):
- Ensure that appropriate import and export compliance procedures are followed by employees and contracted service providers.
- To maintain standard operating procedures & guidelines on logistics handling
- To monitor performance levels of logistics service providers by establishing key performance indicators (KPI), regular performance review to improve service quality
- Drive / steer discussion with respective authorities with the support from relevant internal stakeholders or functions in topics relating to customs queries, import/export handlings and communicate with cross regions partner in meeting regulatory needs.
- Provide material management support - coordination and monitoring activities
- Proactively monitor regulatory changes, identifying risks/benefits/impact and develop procedure to ensure compliance
Non-Conformance Management:
- Collaborate with relevant stakeholders to review existing and/or new order handling flow in compliant yet, efficient to the company.
DRP (Distribution Requirement Planning):
- Execution of Push Planning -> converted to STOs, create DN and Hand Over on specifics.
- STO/DN creation, update PO date changes and ensure SAP data updates.
- Execution of distribution of internal demand in Source Region
- Domestic regional warehouse management, refilling (within Warehouse network)
- Execution of assigned procurement coordination tasks in Co-Manufacturing process
- Shortage – Execution on Guideline from global planner à Split on warehouse / drop shipment orders based on receiving MRP information:
- STO / DN creation for Warehouse
- Drop shipments SO: liaise with customer service / export order manager for DN Creation
- Update Assignment List as per defined regional responsibility
MRP (Material Replenishment Planning):
- Information to global planner on significant demand changes or other information from Sales/ Market requirements
- Monitoring Transportation execution - STO date changes - indication to CSR on Re-ATP
- Replenishment planning: Execution of release PuchReq to Source; Forward plan by validated Purch Requisitions
- Consulting on Safety Stock settings (2x annual or ad-hoc) planning strategies
- Coordinate and liaise with logistics team for Repack/ Re-Label of imported materials
- Distribution of internal demand – regionally (inks)
- Execution of assigned procurement coordination tasks in Co-Manufacturing process
- Shortage Execution on Guideline global planner:
- Work with global planner/DRP on Split Warehouse / Drop shipment orders
- Assignment sales orders DN Creation by CSR (independent if imported or produced material)
- Maintain Assignment List
Minimum Education and Qualification Required for the Position
Education: minimum Degree holder in Supply Chain- Working Experience: at least 5~10 years of relevant supply chain experience
- Technical & Professional Knowledge: Knowledge of supply chain processes is required, with in-depth understanding of the detailed processes and procedures of different order management relating to the fulfillment of customers’ orders. SAP SD module
- This position requires a high level of administrative, organization and co-ordination skills in overall supply chain management.