Accounting & Tax Manager [Egypt]

 

Job no: 566018
Work type: Full time
Location: Cairo, Egypt
Categories: Management, Client Accounting
Office Location: Egypt

Job purpose

Lead client service delivery within the business unit, ensuring that the provision of all client work for the portfolio is delivered on time and to a high standard. Identify, and where relevant, deliver opportunities for growth within the business unit. Be the subject matter expert for the business unit

We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted here, on our website.

Key Responsibilities

Strategy

• Recognize the strategic importance of revenue, profitability, chargeability and the client relationship, effectively apply this understanding to daily tasks ensuring that members of the team are aware of this depending on their level, responsibilities and tasks
• Together with the General Manager, understand TMF Group strategic objectives and translate them into tangible actions and team & individual objectives

People Management

• Develop a high performing team by; recruiting and promoting the best people in line with the business needs, supporting the enhancement and development of people, setting objectives, standards and deliverables, delegation of work, embedding formal performance development and informal coaching
• Identify talent and develop successors to retain key individuals and skill sets within the business unit through mentoring
• Ensure that proper performance and consequence management happens in the team
• Address poor performance and ensure that continued poor performance is appropriately addressed
• Manage, motivate and lead a team of professionals and monitor their effectiveness
• Manage change whilst maintaining operational effectiveness
• Ensure that each employee in the department has a performance contract and that regular performance discussions happen as per HR agreement
• Initiate disciplinary and grievance procedures in conjunction with HR as and when required
• Be actively involved in business development activities to help identify and research opportunities on new or existing clients
• Demonstrate personal accountability, integrity and maintain discipline across the portfolio
• Implement regular meetings with your team to ensure strong communication at all times
• Perform regular training of staff as and when required

Operations Management

• Define and manage client onboarding and service delivery in accordance with legislation, regulations, accounting requirements and specific client engagement requirements
• Manage the team’s daily tasks and deliverables, defining priorities, giving guidance, sharing know-how, providing expertise, and supporting members of the team, as required
• Allocate engagements to team members based on experience and competence
• Regularly and periodically review the teams completed work ensuring that the technical capabilities and competence remains relevant and appropriate. Implement and/or arrange for appropriate technical training interventions as required.
• Assist with the review of work across all service lines, including HR and Payroll, as required
• Work with General Manager on workforce planning to ensure ample workforce and optimal structure for service delivery and continuity
• Be the escalation point for all technical and operational matters within the business unit
• Assist in the management of ad hoc projects affecting the business unit

Client service

• Maintain/manage/develop excellent working relationships with all clients/advisors and promote services where appropriate
• Monitor client relationships and ensure they are effectively managed within the team, acting as a point of escalation for service delivery issues
• Take responsibility for managing named key client relationships
• Understand client requirements and the day-to-day management thereof
• Identify opportunities for additional work with clients, ensuring identification, understanding of requirement, delivery and billing thereof
• Arrange and lead client service delivery meetings
• Manage client contract review processes
• Be the second point of escalation to handle client issues to achieve resolution

Financial and Commercial Management

• Engage in business development activities including:
• Prepare and review client proposals for all local sales
• Assist the Global Sales Team and Group Bid Management team in preparing global client proposals
• Ensure procedures are in place to record all proposals (local and global) on CRM
• Monitor sales pipeline to ensure sales leads are followed up
• Approve local and global opportunity parts
• Assist in the development of new products as required
• Prepare and review product pricing and ensure pricing is updated in Group price books
• Manage targets, billing, utilisation and overall productivity
• Undertake and own the business unit performance analysis, interpret the results to management and recommend improvement activities, including:
• Developing & monitoring financial metrics that enable effective strategic decisions
• Monthly analysis of margins, costs, new business growth, divisional variances and recommend improvement
• Prepare regular and appropriate business unit reporting, including status of core deliverables
• Take ownership of the forecasting and budgeting process for the business unit, including:
• Establish the annual budget plan and compile the budget accordingly
• Undertake all forecasting activities as required by Finance, including the preparation and maintenance of a 12-month rolling forecast
• Be an active member of the broader management team, taking collective responsibility for the performance of the business and working with other managers

Risk management and control

• Develop, embed and monitor the systems, workflows and processes & procedures in the business unit to maintain a strong control and compliance environment, in accordance with relevant regulation and best practice
• Ensure appropriate controls, policies and processes are adhered to
• Identify areas for improvement in policies, processes, procedures and system
• Understand, manage and oversee any risks from both existing business and new opportunities
• Complete department risk assessment (business and fraud) and control analysis at least annually
• Provide annual input into the overall business risk assessment
• Ensure that processes, control requirements and risk management frameworks that have been designed for the area are understood by the members of the team
• Ensure the completion of the annual KYC process as required by TMF Group compliance within the allocate client portfolio
• Deliver input into the BCP and ISO business processes and procedures as they related.

Technical Expertise

• Keep up to date on changes in the market, legislation, regulation and best practice relevant to the business unit. Update the team on changes and work with them to identify the impact on client delivery and how best to communicate these to clients.
• Develop and deliver technical training to staff and ensure consistent understanding & implementation of the technical aspects
• Provide SME knowledge and be the technical escalation point for client matters
• Provide support/assistance to local sales/GST for prospects/clients as the product SME
• Undertake ad hoc specialized work as needed
• Attend appropriate training and comply with Business Academy requirements

Key competencies

• Ability to plan, coordinate and manage internal and external resources to deliver results in a timely, accurate and professional manner
• Take overall accountability for the delivery and drives team results
• Ability to make decisive decisions based on insight and knowledge of the business and understand the holistic financial implications of said decisions
• Ability to deliver financial data and management information in various forums and formats, both written and verbal, to varied audiences
• Be a Subject Matter Expert (SME) in his/her specialist area
• Ability to articulate and communicate complex ideas in a simple and easy-to-understand manner
• Be fully knowledgeable on the day-to-day activities of the local business and be able to identify the key deliverables and indicators of success
• Ability to empower people to take accountability and achieve results
• Ability to coach, develop and effectively manage the performance of the team
• Ability to ensure the team has a clear understanding of the teams KPI’s and will monitor performance against those KPI’s.
• Proactive in identifying opportunities and seeking solutions
• Ensures relevant information is obtained and shared, as needed
• Takes responsibility for delivering superior products and services
• Implements improvements to client service
• Understands TMF Groups' business lines and any relevant local regulatory requirements.
• Has a good understanding of how TMF Group is structured and has good client management skills
• Manages internal and external stakeholders' expectations with regards to delivery, escalating concerns, as appropriate
• Is able to deal with conflict in a controlled manner and persuade other ‘Executive’ level staff.
• Builds credibility across all stakeholder groups
• Able to engage with individuals all areas of an organisation on area of specialism
• Will share knowledge willingly to ensure team and business targets are met
• Informally manages expectations of more senior colleagues regularly
• Accountable for ensuring high standards of delivery to clients and managing client expectations
• Actively engages with customer to understand needs and will place a high priority on client service and satisfaction
• Prioritises clients’ issues and address them accordingly
• Will keep up to date with business trends/ changes in law that will impact their role

Job Specific Requirements

• Bachelor degree in Accounting
• Qualified accountant (CPA, ACCA and CA(SA)) or a comparable level achieved through exposure and experience
• 5+ years relevant experience in a similar role in an Accounting professional services, client-facing environment
• Excellent working knowledge and practical experience of IAS and IFRS and key updates
• Experience in budget preparation and reporting
• Knowledge of the Accounting & Tax environment in Egypt and KSA. Bahrain, Oman and Jordan will be an advantage
• Prior people management experience and proven managerial skills
• Excellent Arabic and English written and verbal communication skills
• Experience in Zoho and Odoo and other key accounting software is a differential
• Expertise in all MS Office packages (Word, PowerPoint, Excel and Outlook)
• Strong attention to detail, coordination and organizational skills

What's in it for you?

• An exciting opportunity in an international company
• Professional development opportunities as well as extensive individual further training opportunities, supported by our TMF Business Academy
• A career within an ever evolving market
• Flat hierarchies with direct contact to management and international exchange

Want to know more about a career with TMF Group? Watch this video:

Advertised: 24 Aug 2023 Egypt Daylight Time
Applications close: 08 Sep 2023 Egypt Daylight Time

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