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Mohamed Aladdin is looking for a Roaming Engineer to work in Saudi Arabia on a 12-month extendable contract.
Responsibilities:
- Roaming technical Service deployment & Establishment Function
- Roaming Operation & Maintenance Function
- Feature Roaming Function (Tests before roll-out for New roaming services)
- Roaming Protocol Function – Protocols and policy functions in all VLRs/HLR-FE/HSS/IN/MME/SGW/PGW/ISTPs/ DEA/IMS and IPX.
- Roaming Quality Function – Data Audit in all relevant nodes
- Roaming Service Support Function
- Roaming SMS Troubleshooting and investigation function.
- Projects – New Roaming Feature Testing (e.g MOI Roaming support, etc.)
- Frauds Control – Abnormal Roaming services usage and obnoxious roaming activities investigation.
- Maintain Roaming Documentation & Procedures
- Proactive Roaming Services Health Check
- Develop & implement the annual Hajj /Ramadan plan
- Establishment of Roaming services with new roaming partners.
- Verify all 2G/3G/4G/5G and IMS (VoLTE Roaming) tests in accordance with std. documents (IR24, IR32, IR35, IR38, IR50, IR60, etc).
- Maintain Seamless Roaming services, with functional tests of all Services (Postpaid, Prepaid, SMS, MMS, GPRS, 3G, 4G, 5G and VoLTE) with all commercial Operators.
- Analyze and resolve Roaming services failures.
- Provide Tier-I level support for all Roaming issues escalated through RP’s Email, WS dept, RTTS, SEC/SOC/UPM feed/ CEM Alert Tickets for all technologies.
- Troubleshooting, Fault Analysis, network clustering and Rectification of roaming services
- Investigate & take appropriate actions to prevent any loss of revenue due to Roaming fraud by inbound or outbound roamers.
- Coordinate with RPs to correct Roaming data for both inbound & outbound to stop fraudulent Roaming services.
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