Technical Solutions Graduate [Poland]


 

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Technical Solutions Graduate


This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office.

Job Description:


Who We Are:

At HPE, our team members search beyond customers' needs today to accelerate what’s next and make a difference — for others, our company, and the planet. Our customers turn to us because we are positive, empathetic and enterprising. We embrace opportunities to accelerate this transformation across data, connectivity, cloud and security. And together we make what was once thought impossible, possible.

That’s why we not only give you the space to grow into the professional you want to be, but we also embrace who you are and where you come from. We also value the flexibility and autonomy to balance work and personal needs in a way that works best for you.

What you’ll do:

Joining our Account Services team as a Technical Solutions Graduate you will be providing remote (or occasionally on-site) service and technical guidance to our customers. Your focus will be on cooperation with e.g. Technical Consultants implementing technical with preparing or implementation of solutions in accordance with the agreed technical design and Statements of Work (SOW). You can also be involved in the work at providing technical presales support to develop more complex proposals. Some of your key responsibilities will include:

  • Actively participate in the work of a team of specialists providing technical services
  • Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems.
  • Respond to service, product, technical, and customer- relations questions on subjects such as features, specifications, possibilities and industry/market directions
  • Cooperation with HPE teams with resolve incoming internal or external businesses and end user's problems
  • Understands HPE strategy, technology, and processes and business application
  • Actively participates in technical communities of professionals, and attends technical events/workshops
  • Articulate both in writing and verbally problems, meetings or interviews summary
  • Identifies upsell opportunities to support growth
  • Represent the company in a face to face customer or vendor meeting, etc.
  • Has a close relationship with Project Managers

What you’ll need:

  • Bachelor or Master’s degree completed in the last year (preferably in Engineering/IT)
  • Verbal and written communication skills
  • Analytical and problem solving skills.
  • Open mind and willingness to learn new technologies
  • Knowledge of IT trends such as cloud computing, machine learning
  • Knowledge of any programming language will be an added advantage
  • Software and hardware knowledge of computing, storage and peripheral devices.
  • Customer oriented attitude
  • Independence
  • Responsibility for assigned tasks
  • Mastery in Polish and English
  • Ability to operate effectively within a virtual (cross-cultural) team

What we’d prefer you bring:

  • Ability to use MS Office programs such as Word, Excel and Powerpoint
  • Orientation in the challenges and problems that may arise in technical environments. Examples of topics:
    • Experience with cloud providers
    • Experience with Kubernetes and Helm – deployment of containerized applications
    • Experience with Infrastructure as Code (e.g., Terraform, Ansible, Chef)
    • Experience with REST API
    • Understanding of logging and monitoring solutions (e.g., Prometheus, Grafana, Elastic Stack)
    • Understanding of NoSQL data storage
    • Understanding of GitOps approach – (e.g. ArgoCD )
    • Understanding of Big Data processing
    • Bash, Python.
  • Excellent communication

At HPE, we’re:

  • Ranked 19th on Fortune’s 2022 list of 100 Best Companies to Work For.
  • Ranked 7th on Newsweek’s list of America’s Most Responsible Companies 2022
  • Named a Best Place to Work for Disability Inclusion for the sixth year in row
  • Named one of the 100 Best Large Workplaces for Millennials in 2021
  • Recognized as one of the Best Companies for Multicultural Women by Seramount

Ready to take the next step? Open up opportunities with HPE.

#Poland #Graduate #LI-Hybrid

Job:

Services

Job Level:

Entry


Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.


HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

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