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Skroutz Last Mile, is building a next-generation courier service that compliments the e-commerce experience pioneered by Skroutz. Our company delivers over 20,000 packages a day and is rapidly expanding its services to other cities.
We are currently the #1 Carrier in Greece in terms of Customer Satisfaction as a result of various innovative services that we have launched, including Skroutz Points, real-time tracking and notifications, automated customer support and rescheduling.
What we are looking for
We are looking for an energetic, dedicated Operations Coordinator to join our team and make sure that the appropriate operational procedures are in place. As an Operations Coordinator you will coordinate our fast growing team of Drivers and ensure an excellent and smooth operational flow.
In this role, no day is the same and there’s always something to do. As such, your key superpowers are adaptability, self-motivation and self drive to success.
In this position you will play a key role in keeping our commitment to exceed customer expectations by ensuring Drivers are set up for success to deliver customer orders on time at the right place.
Examples of your daily tasks
- Assist in Drivers check in and check out process
- Allocate vehicles to drivers
- Use tools like Upkeep or Google Sheets to monitor and update our fleet’s availability and status
- Assist in the warehouse traffic management plan and execution
- Coordinate with Operations, Warehouse, HR and Dispatch/Support teams to receive and keep track of Drivers' assessment
- Observe, review and analyze processes to identify inefficiencies and areas where improvements could be made
Requirements
Your Skills & Experience
Experience
- Experience in a fast-paced working environment
- Prior experience in the Logistics industry is considered a strong plus
Skills
- Excellent communication skills
- High bar for accuracy and detail
- Sense of ownership and autonomy
- Strong multitasking and time-management skills
- Teamwork
- Drivers License
Benefits
What we offer
- Competitive full time salary
- Working with top notch and fun people
- Career Development Opportunities
- Culture of unity
- Private Medical Plan
- Access to vast technological features
- Extra paid time off
- Opportunities to grow with us
- Free Skroutz Plus subscription
Our Values
- Maintain a user-centric approach and a desire to amaze
- Own it
- Be results driven
- See cars, not horses
- Set big goals, take small steps and act now
- Embrace humility, honesty and helpfulness and assume good intentions
- Have fun
Disclaimer:
Skroutz collects and processes personal data in accordance with the EU General Data Protection Regulation (GDPR). We are bound to use the information provided within your job application for recruitment purposes only and not to share these with any unauthorized third parties. Please read our Recruitment Privacy Policy here.
