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Office Assistant
Summary:
We have an opening in one of our offices for customer care, logistics and back-up to our furniture stores. The successful candidate must show a proven track record, working in a very busy environment. They must be able to work within a small team, have excellent phone mannerisms and the ability to plan ahead and solve issues as they arise. Dealing with customers on the phone and planning and booking deliveries are key elements. Checking with delivery teams throughout the day to make sure that everything is on track and being able to evaluate and revise plans if required.
Essential Functions:
This position will require , but is not limited, to the following tasks…
· Answering the phone
· Dealing with customers
· Co-ordinating with shops
· Planning delivery routes
· Sharing info with office colleagues
· Liaising with other departments
· Confirming deliveries and any other info with customers
· Proficiency with computers
· Using the cloud based Retail System for all orders
· Reporting and coordinating all of the above with Supervisor
Job Types: Full-time, Permanent
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Office: 2 years (required)
Language:
- English (required)
Work Location: In person
