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We are Novotel Auckland Airport, a stunning 263-hotel room located on the doorstep of the Auckland International Airport Terminal. Our buzzing restaurant, Bistro Thirteen 50, welcomes guests every day from all corners of the globe - that's right, day in and day out we are our guests' first and last impression of New Zealand.
This is a crucial leadership position in this fast-paced, dynamic hotel. You will be a member of a large team, which is in charge of providing every guest with a clean, picture-perfect room along with access to our public spaces and back of house.
Operating under the direction of the Executive Housekeeper, you'll coordinate the delivery of guest rooms, assist in making unforgettable memories for our guests, and make the housekeeping department operate efficiently.
You will be:
- Leading a team of ambassadors and ensuring your department has an unwavering standard of cleanliness, quality and efficiency to deliver the Novotel standard.
- A strong communicator who is highly organised, has an eye for detail, motivating and empowering who inspires their team to produce a luxury standard of service.
- A passionate team player and will share knowledge, and experience with the team through monitoring standards and continuous coaching.
- Allocating rooms daily and assigning our Housekeeping team rooms and tasks in conformance with business demands.
- Conducting daily team briefings, including hotel movement and guest feedback, ensuring all relevant information is passed onto the team.
Additional Information
Benefits:
- Learn your Way - Access to our Accor Academy so you can Earn while you Learn!
- Work Your Way - Flexibility to ensure a work life balance!
- Benefits Your Way - Incredible Accor Heartist Benefits - discounted Food & Beverage + Accommodation Worldwide
- Meals on shift & parking onsite
- Accor's Parental Leave Scheme
- Access to our Employee Assistance Program
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.